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Ambulance figures improve despite record demand

Ambulance response times for emergency call-outs in the inner-west have marginally improved, despite a record number of call-outs statewide.

The latest quarterly performance data released by Ambulance Victoria (AV) on Thursday, showed that from 1 July to 30 September, the average response time for emergency code one cases in Maribyrnong was 14.59, one second inside the 15-minute target.

The result was a 24 second improvement from the 15.23 average recorded for the same quarter of 2024-25.

However, the percentage of responses within the 15 minute target time fell from 66.8 per cent of 1321 emergency call-outs to 65.4 per cent of 1168.

In Hobsons Bay, both the average response time and percentage arriving within 15 minutes improved compared to 12 months earlier.

From July to September this year, emergency cases requiring lights and sirens in Hobsons Bay were responded to in an average time of 15.27, more than half a minute better than the 15.58 for the same quarter in 2024-25.

The number of emergency call-outs and the percentage arrived at within 15 minutes, also rose, from 58.7 per cent of 1360 to 61.0 per cent 1389.

The average emergency response time in Maribyrnong and Hobsons Bay was better than the statewide average of 15.46 for the quarter, but both were below the 64.1 per-cent arrived at under the 15 minute target time.

AV acting regional operations executive director Michael Georgiou said this was due to a record number of call-outs for the July to September quarter.

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