With online shopping booming and Christmas just around the corner, ‘porch piracy’ or the criminal act of stealing delivered parcels from a person’s front porch or common area is just another worry for consumers expecting deliveries.
A recent Hubbed survey shows 60.5 per cent of Australians worry about parcel theft and 59.4 per cent of people would shop online more if they could ensure parcel security.
Hubbed chief excecutive officer David McLean shared just how much ‘porch piracy’ impacts Australian consumers and retailers and how potential porch piracy adds to delivery delay headaches.
“Our survey revealed only 55 per cent of respondents had a safe delivery spot outside their home and the threat of porch piracy is just one of the many reasons Hubbed benefits consumers,” he said.
“We also know that over 75 per cent of Australians would prefer delivery at a secure collection point as opposed to home delivery without a signature – the whole theory behind online shopping is convenience, so it’s important that consumers get that experience and are not inconvenienced by parcel theft.”
Package theft is a problematic crime for consumers because of the associated cost and accompanying frustration it entails, but it is also a concern for retailers because the crime is a by-product of current delivery practices and has massive implications for logistics companies.
With a focus on security and convenience, Hubbed’s network of over 2000 pick-up and drop-off locations ensures parcels are delivered and kept securely until customers are ready to pick them up.
When shopping online from Hubbed retail partners, customers simply nominate their preferred Hubbed pick-up location, then collect at their convenience when it has arrived.
“The best thing about Hubbed is that parcel pick up occurs at conveniently located, high traffic places including 7-Eleven convenience stores, BP petrol stations, National Storage self-storage locations, as well as independent retailer locations nationally,” Mr McLean said.
“Picking up a parcel from a Hubbed location often forms part of the after school run or after work drive, reducing single trips and the need to reschedule a missed delivery – which is also great for reducing carbon footprint.”
Details: hubbed.com
