Expansion of services at Hobsons Bay libraries

By Molly Magennis

A new and exciting expansion is coming to Hobsons Bay’s libraries, allowing residents to access council related support with ease and convenience.

Council+ is coming to Williamstown, Altona North, and Altona Meadows libraries and will mean that customer service staff at these libraries will be able to help residents with questions related to a range of topics including rates, parking, waste and planning.

These three libraries will be the first libraries to become Council+ service centres, with more sites added by the end of the year.

Mayor of Hobsons Bay Peter Hemphill said the initiative was an important expansion of council services and would not change the current offerings available from the municipality’s five libraries.

“Council’s services are keeping pace with community expectations,” he said.

“This exciting change is part of our commitment to providing value for money for ratepayers.

“Our library team will continue to provide their skill and expertise and are looking forward to supporting the community on general council services, such as rates and infrastructure requests.

“Once launched, you can go into any Council+ service centre to borrow a book, use video conferencing, pay your rates, upsize your bin, apply for a parking permit, check a planning application and so much more.”

A community event will be held to celebrate on Thursday May 26 at Williamstown Library and Friday May 27 at Altona North Community Library and Altona Meadows Library and Learning Centre.

Details: visit www.hobsonsbay.vic.gov.au/CouncilPlus